This website is owned by Siddham Beverages Limited (‘we’, ‘our’, or ‘us’). We currently serve in the East African market, with a well-established footprint in Kenya and Uganda. We are committed to safeguarding your privacy and protecting your personal data. 

This policy explains how we collect, store, use, and process the personal data you share with us when interacting with our websites, social networks, online forms, and other electronic communications.

Please read this Privacy Policy carefully as it provides important information on who we are, how and why we collect, store, use, and share your personal data, and your rights in relation to your data. 

Information We Collect

• Personal Information: Information you provide to us directly, such as your name, address, phone number, email address, and any other information you provide when making a purchase, signing up for our newsletters, or contacting us.
• Demographic information. We may gather details like your gender, age, and birthdate to verify the legal drinking in a specific country. We may also collect your zip code and location. 
• Payment information. We may collect your billing address and payment method information. 
• Automatically Collected Information: When you visit our website, we may automatically collect certain information, such as your IP address, device type, browser type, and details of your interaction with our website using cookies and similar technologies.

How We Use Your Information

We use your information to:

• Verify Your Age: As an alcoholic beverage supplier, it is important for us to ensure that only the ones with a legal drinking age have access to our website & products. 
• Process Your Orders: We use your personal information to process orders, manage payments, and deliver the products you have purchased.
• Marketing Communications: With your consent, we may send you marketing communications about our products, offers, and promotions. You may opt out of these communications at any time.
• Customer Support: We use your information to respond to your inquiries, provide customer support, and improve our services.
• Legal Compliance and Regulatory Purposes: We may use your information to comply with laws and regulations applicable to the sale and distribution of alcoholic beverages. 

Sharing Your Information

• Service Providers: We may share your information with trusted third-party service providers such as delivery companies, payment processors, and IT service providers. These service providers are bound by contractual obligations to keep your personal information confidential and secure.
• Legal and Regulatory Authorities: We may disclose your personal data to government authorities, regulators, or law enforcement agencies to comply with legal obligations or in response to valid legal requests.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law, including for regulatory or audit purposes. 

Security Measures

We employ industry-standard security measures to protect your personal data, including encryption, secure servers, and access controls. However, please be aware that no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights concerning your personal data: 

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data under certain circumstances.
• Objection: Object to the processing of your personal data for marketing purposes or on other legitimate grounds.

To exercise these rights, please contact us using the information provided below.

Cookies 

Our website uses cookies to enhance your browsing experience, analyze website performance, and deliver targeted advertising. You can manage your cookie preferences and even disable cookies if you would like through your browser settings.

Age Restrictions

As a supplier of alcoholic beverages, our products and services are intended only for individuals over the legal drinking age. We do not knowingly collect or process personal information from individuals under the legal drinking age. If we discover that we have inadvertently collected such data, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us.